AI Call Recovery for Service Businesses
Stop Losing Jobs When You Can’t Answer the Phone
Reign answers your missed and after-hours calls, captures what the customer needs, and alerts your team immediately. Keep your existing staff, phone number, and workflow. Reign simply steps in when your team cannot answer.
Launch from $750 CAD. No annual contract.
Answering when your team cannot
Nova, AI Receptionist
Missed calls answered
Overflow and after-hours calls get a professional response
Details captured
Name, contact, request, and urgency recorded every time
Your team alerted
Summaries reach the right person right away
Humans stay in control
Urgent calls escalate on your approved rules
The cost of a missed call
A Missed Call Rarely Waits for a Callback
When someone needs an urgent service, they usually call until somebody answers. Your team may be driving, helping another customer, working on-site, or off the clock. The caller only knows that nobody answered.
Reign gives those callers an immediate, professional response before the opportunity disappears.
01
You miss the call.
02
The customer calls the next company.
03
You never know what that job was worth.
How it works
Your Team Answers First. Reign Covers the Gaps.
- Step 01
A customer calls your business
Your staff receives the call as usual.
- Step 02
Your team cannot answer
After a defined number of rings, or outside regular hours, Reign answers.
- Step 03
Reign captures the opportunity
The caller is greeted professionally and asked the questions your business needs answered.
- Step 04
Your team is alerted
The customer's name, contact information, request, and urgency are delivered to the appropriate person.
- Step 05
Important calls are escalated
Urgent or high-value opportunities can be transferred or routed according to your approved process.
Your staff remains in control. Reign makes sure valuable calls do not disappear into voicemail.
Watch Reign Work
Hear Nova Handle a Real Call.
Listen to Nova greet a caller, gather the necessary details, and identify when a human team member should take over. This is a recorded demonstration, not a live phone number. Nothing plays until you press play.
- Hear Nova greet a caller and stay on your approved script
- Watch information get captured without a form
- See where a human is brought back into the conversation
Sound on. Nothing plays automatically.
Built for Businesses Where Every Call Matters
- Water and fire restoration
- Plumbing and drain services
- HVAC
- Electricians
- Locksmiths
- Pest control
- Roofing and waterproofing
- Garage-door services
- Property management
If one recovered call could pay for the service, Reign may be a strong fit for your business.
What Reign Can Handle
- Overflow and after-hours calls
- Caller and reason identification
- Service and job detail capture
- Service-area confirmation
- Approved frequently asked questions
- Routine versus urgent classification
- New-opportunity qualification
- Appointment information requests
- Approved call transfers
- Immediate call summaries
- Escalation to the team
Final capabilities depend on your approved call flow and integrations.
Five founding client spaces
Founding Client Call-Recovery Package
$750 CAD
- Call-flow discovery
- Custom greeting and scripts
- Business knowledge configuration
- Overflow or after-hours setup
- Lead-capture questions
- Escalation instructions
- Pre-launch call testing
- First 30 days of management and optimization
Standard phone usage is billed separately at the rate confirmed in your proposal. After the first 30 days, continued management is $399 CAD per month plus phone usage. No annual contract.
Your People Stay in Control
Human oversight
Your team defines what Reign may say, do, and pass along.
Customized approved responses
Greetings, questions, and answers are written and approved by you before launch.
Clear escalation
Urgent or high-value calls follow the routing rules your business sets.
Ongoing management
Call flows are reviewed and adjusted as your business changes.
AI should protect your opportunities without removing human judgment from your business.
Ready to Hear What Reign Could Sound Like for Your Business?
Tell us what happens when your team misses a call. We’ll review your current process, identify where opportunities may be slipping through, and show you how Reign could cover the gap.
Based in Canada. Serving businesses remotely.