Reign Reception
AI Receptionists Built to Help You Capture More Calls
Configurable AI receptionists that can answer approved questions, capture information, qualify inquiries, assist with booking, and route exceptions to your team.
What Reign Reception Can Handle
Capabilities depend on the client's approved workflows, integrations, policies, and service requirements. Reign Reception may be configured to:
- Answer incoming calls
- Respond to approved frequently asked questions
- Capture customer information
- Qualify inquiries using approved criteria
- Assist with booking, rescheduling, and cancellations
- Send confirmations and reminders
- Route urgent, complex, sensitive, or uncertain requests to staff
- Create conversation summaries
- Update approved business systems
- Communicate in configured languages
Multilingual configurations may be available depending on language, voice, platform, and workflow requirements.
How Reign Reception Works
- Customer contacts the business
- Responds with approved knowledge
- Captures required information
- Completes action or routes request
- Business receives the record or notification
An illustration of a typical flow. Actual steps depend on your configured workflows and integrations.
Meet Nova and Novo
Configurable Voices Behind Reign Reception
Nova and Novo are configurable receptionist profiles within Reign Reception. They can be adapted to your brand voice, industry, workflows, knowledge, and escalation requirements.
Depending on configuration and integration requirements, Reign Reception may help businesses answer calls, capture information, qualify leads, assist with appointments, respond to approved questions, and route important conversations to your team.
Nova and Novo are AI receptionist profiles operating within client-approved workflows and under human-defined controls.
Nova
- Configurable voice profile
- Warm, professional communication
- Adaptable to the client's brand
- Uses approved knowledge and workflows
Novo
- Configurable voice profile
- Calm, confident communication
- Adaptable to the client's brand
- Uses approved knowledge and workflows
Human Escalation Is Built In
Reign Reception can be configured to route uncertain, sensitive, urgent, complex, or explicitly requested conversations to the appropriate person. It is designed to work alongside your team, not to replace every human interaction.
How Pricing Works
Reign Reception includes a setup and configuration fee, plus an ongoing monthly service fee based on your requirements, integrations, complexity, and usage. Specific figures are shared during discovery once we understand your needs.
Find Out Where AI Can Create Capacity in Your Business
This initial request begins with a complimentary discovery conversation. If a deeper operational assessment is recommended, its scope, deliverables, timeline, and price will be presented separately.